Privacy Policy
What information do we collect?
We collect personal, technical and usage information to operate and improve our services. This may include your name, email address, phone number, IP address, browser type and device details. If you connect your bank account through our platform, we may also access account numbers, transaction records and balance information, but only with your clear consent.
How do we use your information?
We use this data to enable secure access, process payments, prevent fraud, support users and meet legal requirements. All data is treated with care and stored securely using encrypted infrastructure.
Do we use cookies and other tracking technologies?
Yes, we use cookies and similar technologies to enhance your experience, analyze site performance, and understand user behavior. These tools help us personalize content, remember your preferences, and improve our services. You can manage your cookie preferences at any time through your browser settings or on our site.
What are your privacy rights?
You have the right to access, correct, delete, or limit the use of your personal data. You may also object to certain processing or request data portability. If you’ve given consent, you can withdraw it at any time. We are committed to honoring your rights in accordance with applicable data protection laws, including the GDPR.
How can you contact us about this policy?
If you have questions or concerns about our privacy practices, you can write to us at our registered business address. We're here to help and will respond promptly to your inquiries.
Can I delete my account and data?
Yes. You can request account deletion at any time. Once verified, we’ll remove your personal data from our systems unless we’re required to retain it for legal or regulatory reasons.
What happens when I connect my bank account?
When you connect your bank, we access only the data you explicitly approve, such as account balance, transaction history, and account holder information. This access is read-only and protected with strong encryption.
Do you share my personal information with third parties?
We do not sell or rent your personal data. We may share it with trusted service providers only when necessary to deliver our services, and always under strict confidentiality agreements.
How long do you retain personal data?
We retain personal information only as long as needed to fulfill the purposes outlined in this policy or comply with legal obligations. Once data is no longer required, it is securely deleted or anonymized.
What data do you collect from business clients?
We collect company contact details, billing information, user activity logs, and any technical integration data required to provide services. We may also store communication records for support and compliance purposes.
Is business data processed differently than personal data?
Yes. Business data is processed with a focus on contractual performance, platform optimization, and security. We maintain strict access policies and ensure all processing aligns with commercial agreements and data protection laws.
Can business clients request a data processing agreement (DPA)?
Absolutely. We offer DPAs to business clients who require them, outlining how data is handled, stored, and protected. Contact your account manager or reach out to privacy@wezly.com to request one.
What information is collected from suppliers?
We collect your business name, contact details, payment information, and any relevant certifications or compliance documentation. This helps us manage contracts, payments, and ongoing due diligence.
How is supplier information used?
Supplier data is used strictly for onboarding, payment processing, contract management, and legal compliance. We do not use it for marketing or unrelated purposes.
Do suppliers need to comply with Wezly’s data protection standards?
Yes. All suppliers and service providers must adhere to our data handling and security protocols, including confidentiality agreements and, where required, data processing compliance aligned with GDPR.
Can I delete my account and data?
Yes. You can request account deletion at any time. Once verified, we’ll remove your personal data from our systems unless we’re required to retain it for legal or regulatory reasons.
What happens when I connect my bank account?
When you connect your bank, we access only the data you explicitly approve, such as account balance, transaction history, and account holder information. This access is read-only and protected with strong encryption.
Do you share my personal information with third parties?
We do not sell or rent your personal data. We may share it with trusted service providers only when necessary to deliver our services, and always under strict confidentiality agreements.
How long do you retain personal data?
We retain personal information only as long as needed to fulfill the purposes outlined in this policy or comply with legal obligations. Once data is no longer required, it is securely deleted or anonymized.
What data do you collect from business clients?
We collect company contact details, billing information, user activity logs, and any technical integration data required to provide services. We may also store communication records for support and compliance purposes.
Is business data processed differently than personal data?
Yes. Business data is processed with a focus on contractual performance, platform optimization, and security. We maintain strict access policies and ensure all processing aligns with commercial agreements and data protection laws.
Can business clients request a data processing agreement (DPA)?
Absolutely. We offer DPAs to business clients who require them, outlining how data is handled, stored, and protected. Contact your account manager or reach out to privacy@wezly.com to request one.
What information is collected from suppliers?
We collect your business name, contact details, payment information, and any relevant certifications or compliance documentation. This helps us manage contracts, payments, and ongoing due diligence.
How is supplier information used?
Supplier data is used strictly for onboarding, payment processing, contract management, and legal compliance. We do not use it for marketing or unrelated purposes.
Do suppliers need to comply with Wezly’s data protection standards?
Yes. All suppliers and service providers must adhere to our data handling and security protocols, including confidentiality agreements and, where required, data processing compliance aligned with GDPR.
FAQ
Find answers to common questions about Open Banking. If you need further assistance, contact our support team.
What is Open Banking ?
Open Banking is a secure way to give apps and services access to your financial data. It allows you to connect your bank with trusted platforms like Wezly to simplify payments, view accounts, and manage money in one place.
How does Open Banking benefit me as consumer ?
It gives you more control and transparency. You can track your finances, make faster payments, and use smart tools tailored to your financial goals.
Is Open Banking safe ?
Yes. Wezly uses bank-level encryption, strict data regulations, and real-time identity verification to ensure your information stays private and protected.
Are coding skills needed to set up my page ?
Yes, our support team is available to guide you through every step of the setup process. From initial configuration to going live, we make sure you have the help you need.
Do you offer support while setting up my page ?
Yes, our support team is available to guide you through every step of the setup process. From initial configuration to going live, we make sure you have the help you need.